Login Issues
Q: I can’t log in; it says my login details are incorrect.

If you are having trouble logging in, it’s possible that you may be using the wrong username or password. To retrieve your login details, please request an email with your login information. This will ensure you have the correct credentials.

Activation Problems
Q: I can't activate my account, or I didn't receive the activation email.

If you are having issues activating your account, requesting your login details will also resend your activation email. Please click here to request your login details and receive your activation link.

Reporting Issues
Q: How do I report a bug or issue in the game?

If you encounter a bug or technical issue, please let us know! You can report issues by submitting a ticket to the "Game Bugs" department. Include as much detail as possible, including any error messages you receive, to help us address the problem promptly.

Feedback and Suggestions
Q: How can I provide feedback or suggestions for the game?

We value your input! If you have suggestions or feedback about the game, please share your thoughts with our team in the forums (Forum -> Feedback). We appreciate your contribution to improving Syrnia!

Unanswered Questions
Q: I still don’t have an answer to my question. If you need further assistance or your question isn’t listed here, we’re here to help! Please submit a ticket to our support team. Our team will respond to you as quickly as possible.