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Forum -> Announcements -> Internet Problems

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Maggie
[MAAN]
30-01-2009 12:21



Problems in Telia network [Update]
Time: Thu 29 Jan 2009 19:00

Dear Customer,

At the moment one of our carriers - Telia - experiences some troubles in their network in Netherlands. Customer may see higher network latencies and/or packet losses.

We reported the problem to Telia. The reason of the outage is fiber cut, which is currently being repaired. The estimated time of solving the problem is 20:00 UTC (21:00 CET).

We will keep you updated if the situation changes.

Regards,
LeaseWeb BV

[UPDATE 21:30]
The estimated time for solving the issue assumed using a parallel duct to place a new fiber, however this duct turned out to be unusable. New ETA is unknown, but as traffic usually drops in the night, the outage should have smaller impact in the next few hours.
[UPDATE 11:00]
The problem was finally resolved about 4:30. We have been testing all our Telia links for next hours and we confirm everything should work fine right now.
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12:26 aquadark[Zen]: Maggie, will you marry me? ::)
12:26 Maggie[MAAN]: yes aqua

Happily married with aquadark since 2008 July 12
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Maggie
[MAAN]
06-02-2009 03:05



Fiber cut Germany-Denmark [Update]
Tue 3 Feb 2009 22:30
Dear customer,

One of the major European fiber cables has been cut, this cable connects Germany with Denmark and is the main route to Scandinavian countries as well some Russian and Baltic networks. Several Scandinavian networks lost their connections to European exchanges, some carriers, like Telia, use their backup, not sufficient connections.
Customers from Northern and Eastern Europe may be affected by higher latencies and some packet losses. The ETA given to us is 3 am CET.

Regards,
LeaseWeb BV


[UPDATE 10:00]
About 2:00 am CET the issue was resolved.
12:26 aquadark[Zen]: Maggie, will you marry me? ::)
12:26 Maggie[MAAN]: yes aqua

Happily married with aquadark since 2008 July 12
Maggie
[MAAN]
06-02-2009 19:12



AMS-IX Telecity router migration
Tue 10 Feb 2009 05:00 till Tue 10 Feb 2009 07:00
Dear customer,

During this maintenance window we will migrate the current connections we have with AMS-IX at Telecity to the new CRS-1 router.

The peering traffic will be rerouted to out AMS-IX router at Evoswitch.

Kind regards,

LeaseWeb NOC
12:26 aquadark[Zen]: Maggie, will you marry me? ::)
12:26 Maggie[MAAN]: yes aqua

Happily married with aquadark since 2008 July 12
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Forum -> Announcements -> Internet Problems

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